Privacy policy

Privacy Policy Last updated: March 3, 2026 Satia Nutrition ("we", "us", "our") operates satia.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. 1. INFORMATION WE COLLECT Personal information you provide: name, email address, shipping address, phone number, payment information. Information automatically collected: IP address, browser type, operating system, referring URLs, pages visited, device information. 2. HOW WE USE YOUR INFORMATION To process and fulfill your orders. To send transactional emails (order confirmation, shipping updates). To send marketing communications (with your consent). To improve our website and products. To prevent fraud. 3. THIRD-PARTY SERVICES We use the following services that may collect data: Shopify (e-commerce platform), Klaviyo (email and SMS marketing), Stripe (payment processing), Google Analytics (website analytics), Vercel (website hosting), Meta/Facebook (advertising). Each service has its own privacy policy governing their use of your data. 4. COOKIES We use cookies and similar tracking technologies to track activity on our site. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. 5. DATA RETENTION We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce agreements. 6. YOUR RIGHTS California residents (CCPA): You have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information. EU/EEA residents (GDPR): You have the right to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise any of these rights, contact hey@satia.com. 7. SECURITY We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission over the Internet is 100% secure. 8. CHANGES TO THIS POLICY We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. 9. CONTACT For questions about this Privacy Policy, contact us at hey@satia.com.